Customer Reviews

The best service, hands-down. Customer care was top notch, and they got my Yukon fixed up quickly. They were so much easier to work with than the dealership.

Kassie Robbins

Midland, TX

Well, where to begin. We all work in WTX for a reason, and we put some pretty heavy wear and tear on our trucks. Some trust the 5 minute lube guys, or the truck house. End of the day I don't. I was pointed in Hale's direction and will NEVER search for another crew. They gave me my twice look over and showed me what they saw, was wrong, was possibly going to go wrong, what level of seriousness. They worked with me, we talked pros and cons. They made some valid points even if i didn't want to hear them, because i know they are right! Got my truck back, clean, Quality Checked, bottle of water the works. So excited to get the truck back. The next day, alas, i had a small problem. The owner reached out to me, the service writer reached out, mind you this was before the sun even came out. They got me lined up with a tow from my house to the shop. Put me front of the line. They made sure i had transportation to and from everything i needed. Offered a truck to use if i needed. Had my truck up and running 24hrs later. The truck back to full life, shining and sparkly and roaring strong. I CANNOT say anything bad, they took initiative, they were calm and cool not pressuring me into anything. Small hiccup that could have changed the course of my feelings (probably not though, because things happen) At the end of the day in WTX where Service Quality and Customer service are severely lacking in every industry. Jason, Jesse and that team went above and beyond! They got me hooked and i won't accept any service less than what they produced in West Texas! Thanks again Hale's Team

Thomas Watson

Lubbock, TX

Excellent service and pricing! Will definitely be back!

amit satija

Big Spring, TX

Owner personally went to pick me up in his personal truck so I wouldn't have to waste money on a taxi . They diagnose your vehicle and give you the option to approve whatever repairs you want to get done. When I picked up my truck after repair was done I had a cold Gatorade and water in the center council. They vacuumed truck and cleaned all the windows. Very impressed with their service. I'll definitely go back..

Rick MF Puente

Pecos, TX

Driving from Arizona to Central TX and my DPF filter failed in my Ram 2500 here in Midland, not knowing where to take it I called Hale's Diesel and Auto Repair and I made the right choice, they took my truck in immediately diagnosed the issue, took the time to call around and found the part in Odessa, and had it fixed and ready to roll the very next day and met the dead line for me to be back on the road, you can't go wrong with them, they are honest and fair priced, knowledgeable and good people I would trust them for any repair on my truck in the future, thank you again for your hard work and willingness to get me back on the road!!!

Texassoldier 30

Odessa, TX

9/3/2025 2 star review edit to 5 stars: based on my original review below the owner reached out to me directly. He informed me that I was in fact incorrectly charged and refunded the difference. An employee that has been with them <2 months made a mistake. This is a sign of a business a that cares and makes things right. Mistakes get made. Businesses/people deserve the chance to make it right. I would now go back to Hale's and would recommend them! Original review: $620 diagnostic fee - marked down from what was $781. for a 3/4 ton diesel. No work completed. diagnostic. I told Hale's I suspected a water pump leak and they confirmed the leak AND also recommended an oil pan gasket and power steering line replacement, which I appreciated. Future issues! It's just a little hard to get over their diagnostic fee. I called three friends after leaving Hale's (two of them, service writers for shops in Midland and the other a diesel mechanic in Snyder) to ask if they had ever heard of such an outrageous diagnostic fee for a diesel truck - they all said, "No." I will, however, add, I did not ask what the diagnostic fee was before handing over my keys so I accept responsibility for the outcome. But becsuse Google reviews led me to giving Hale's a try and not personal recommendation, I feel obligated to share my experience. There is also a 3% fee for using plastic to pay here. Not a huge deal but good to know before going. Just wanted to give others something to consider.

Ryan Olsen

Stanton, TX

I don't write reviews- ever. But this time, a business deserves public praise. I work in the oil field like most people reading this review likely do as well. We all know finding a good, fair and quality diesel mechanic is like finding an honest attorney- impossible. For contexts sake I'll admit to you all that there were some honest mistakes made. Every step of the way Jason went above and beyond to right the wrongs and fix the issues with kindness and equity. He far exceeded any interaction I've ever had with a shop of any kind to ensure I was happy with the end product. Upon picking up my truck the final time he had sent an uber, washed my truck, left a water, swag and a gift that went far above any normal businesses practices in the truck. Not because he had to but because he is a man of honor and high reputation. Suffice it to say that Hales Automotive is that unicorn diesel shop. If you're still reading, take your vehicle there - you won't regret it. Big thanks, Jason.

Will Bracy

Wink, TX

Great experience. Professional and got my truck running correctly!

Andrew Corman

Lubbock, TX

Hales diesel went above and beyond for me today. They will always have my business. If you need something done give them a call

Marshall Pittman

Had a pcm failure in my truck after it was broken into towed it to Hale's and even though they were busy and it took a while to get my truck in to diagnose and repair, they did a quality repair and my truck is running once again. Thanks to Jason Amanda and his team, might take a while but worth the wait, will be a fan on this shop for years to come. Thanks yall

Daniel Dark

Highly recommend this location. Jason the owner explained everything in detail and was honest and fair. His wife's customer service is exceptional!

Sonja Gutierrez

Super easy folks to deal with and VERY reasonable from a price perspective. Would recommend them to absolutely anyone.

Ethan O'Dell

I know I have said this before but Hale's Diesel & Auto Repair are great! They go over and beyond to help you. They will always have our business! I highly recommend them and trust them to work in our trucks.

Janice Morris

Highly Recommend!! Diagnosed my trucks issue when they said they would. They also inspected for any other issues or free which I greatly appreciate. They contacted me after diagnosis and explained everything about my issue and gave me a quote. I approved quote and repairs were made in a timely fashion. Very trustworthy people and honest. Glad I found them and will never take my truck anywhere else again. Thank You Hale's.

Doug Lovstuen

These guys were very prompt and very professional. Jason and Amanda were very friendly and welcoming.

Randy Rhodes

Very communicative and easy to work with.

Kara Vaughn

This place is awesome. They're going to make sure that everything is done right. They are honest and their prices are fair are with surprises. Best mechanic shop out there!!

Brandon Zachry

Great work! Great service! Locally owned and very knowledgeable. Only place I will take my F350 from now on.

Ryan Owen

It was just an all around pleasant experience dealing with Hale's Diesel and Auto Repair! They not only fixed what I went here for, but also pointed out other issues that needed attention. Some I already knew about and some I didn't. Thanks!

Georgeann Walton

Had a great experience with this shop, always skeptical about putting my truck in a shop out here in West Texas but glad I found an honest and smart shop to bring my vehicle to now, customer service was also outstanding, thanks again guys for the good job!

Lance LaBree

They were very knowledgeable and got the work done in a timely manner.

Devin Knapp

Best shop in west Texas!

Nathan Hernandez

Yes they are great the onwer explain things the way u can understand the problem and they're very helpful in all way thank u great job

Steve Stone

One of the best shops around the permian basin. Awesome people good prices and honest.

justin williams

Absolutely the best diesel shop in Midland. Thank you for getting me in so quickly and getting the job done so fast. I love the new shop and, as always the customer service is top notch.

Freedom Van Lee

Went above and beyond making sure my company truck was serviced correctly and reaching out after hours to let me know of any issues. 100% best place to take your vehicle to.

Harlan Dizmang

Service was great Jason was very helpful with answering questions truck was completed when promised. We will be back for more

scott saldivar

Thank you for the great job you did on fixing the transmission in my 2016 Tahoe! Took it on a road trip and it worked perfectly!

Frances Hale

Always excellent work and service!!! Hard to find an honest mechanic in the Permian Basin but Jason is a breath of fresh air. Highly recommend!!

Donnie Sales

Great customer service. Technicians will go out of there way to make sure work is done in a timely manner. Great communication 100 percent quality work. Finally found a mechanic I can trust with my semi. Highly recommended

Martin Hernandez

I broke down in Midland Texas had a fuel leak. I found Hales Diesel repair shop fixed. My truck and if anybody has ever broke down in Midland, TX they know it's expensive . This young man could've took advantage of the situation and I would've paid it, but he was completely honest and humble, and if you ever in Midland, Texas with a broke down problem, find him he will get you back on the road. I pray that God blesses his business and his family.

Acosta Mike

Currently having my semi repaired there so far, I am pleased with their professionalism, thoroughness and honesty I will follow up here when my repairs have been completed with my final assessment. Okay folks as I said here is my follow up review. First time ever in this shop. Just a quick backstory I've been in the Permian basin driving for around four years as an owner operator and have had to have several repairs done to my trucks in this time frame.After such poor service at several shops and Dealerships I am pleased to say that the employees at Hales Diesel and Auto Repair have restored my faith having to take my semi in for repairs. I went in looking to get some oil leaks fixed, possibly a head gasket and a hard start issue diagnosed. Turned out to be a cracked head and the block was badly pitted. We decided the best option was to do an out of frame overhaul. I know it was money well spent. I had to make many decisions throughout this process and was explained everything in great detail as to make an educated decision. This shop is the most professionally run and operated that I have seen. Their commitment to quality and honesty I would put up against anyone, any where, any time . Their knowledge, discipline, cleanliness of shop, professionalism, integrity, cost, I could keep going on and on but you get the idea. My review is a 10 ! I know 5 is all I can technically do here but they are worth a 10.

tomm haller

Best diesel shop I've ever dealt with. They are a honest hard working repair shop and as we all know is far and few between. They helped me out when I was in a bind, checked my truck out for me and got me back on the road. Highly recommend this place for your vehicle repairs! Thank you.

SGT. Aguirre

KNOWLEDGABLE, PROFICIENT & PROFESSIONAL. Jason Hale & his crew gets the job done! They care about their customers and they take care of their diesel trucks!! Jason got our family's only vehicle back on the road ASAP. Thank you, Jason!

Nicole S.

Great people. Honest answers. If they did not work on your vehicle, they tell you the truth. They don't just tell you what you might want hear. They are "pros" act like "pros" and walk like "pros". Pricing is fair. Service is great!!!

Sam Enriquez

Jason did a great job communicating and explaining in detail issues his team found. Appreciate the quality work that was done on my truck. Highly recommend using this shop.

Richard Denlinger

Jason and his team did an excellent job on my trucks maintenance and diagnosing an annoying steering sensor problem! His prices were excellent and the job got finished quickly! It's very rare to find a mechanic that is honest these days and I am extremely blessed to have found this shop!

Matthew Grimes

They get the job done quick, right and for a reasonable price

Matthew Nicholson

I drive OTR and this is by far one of the best places to take your semi very knowledgeable theygot me out in a few hours very happy they got me in same day as I was under load will definitely go here again thanks for everything

geary smith

This is great place to take your diesel truck. Took mine in for an AC problem and they diagnosed the problem and did the repairs in just a couple of days. They also took the time to inspect other areas of the truck and found problems that needed immediate attention. The price was very fair for everything and I highly recommend them. 5 star service is rare in west Texas but they are definitely a 5 star company.

Dane Phillips

Amanda,Jason And the service techs are all great in their respected positions and are very passionate about what they do...Really great people and service...Definitely will be going back for all my future mechanical work..

Joe B. Storey Jr.

Highly recommend, Jason and his team does whatever it takes to get the job done properly & in a timely manner. Best shop around, hands down.

cody reardon

I had a very good experience at Hales diesel. Communication was great I knew my truck status, where it was at in line. After the truck in the shop I was given updated on status and final bill. Everything was talked about before finalize. Very glad I came across this shop. Will be back next time my truck needs work done.

Bradley Hewitt

Great communication. Always used text a service to let you know where you stand in line and when your work will be completed. Completed work on time and within their estimate. Good shop!

tate fails

Great Place to go. Did some PM work and did some repair/replace work to help clear codes. Good communication, we've all met the MechTech that's too busy sit and explain the issues and options to fix but here you are given the time to explain the problem and get some options to fix. I will be returning for any future Diesel work.

Lance Pigott III

Jason was great to work with. Very detail oriented. Sent pics of everything he found wrong. And most of all would not let us leave until it was done right and road ready. He went above and beyond. Great service company

Brad Knapp

The best place ever

James Jimenez

Hale's always does a great job on repairs.

Karl Vornsand

Was upfront with me about not being able to work on my truck. Much appreciated

Darryl Anderson

Was rebuilding the front end on my truck and noticed the bushings needed to be replaced but had to be pressed. Called Jason and he was very reasonably priced and they jumped right on it for me. Will definitely use them for any repairs I may need in the future!

Aaron Elsea

Best Diesel shop in West Texas

Chris Willis

Jason went above and beyond to help me get going again. He knew I was in a bind and helped me when he didn't have to. Such great service and I highly recommend these guys.Real family oriented people

Ryan Lee

I was very impressed with Jason's knowledge and willingness to research the alternator charging problem I had on my RV Van. Another place initially told me to buy a new alternator and then a new battery, but neither solved the problem. I figured it was the isolator but the Chevy house said that was an RV problem and the RV places said they don't work under the hood. After months of calling RV places, I finally found one 6 hours away who could order an isolator and install it. Unfortunately, that still didn't solve the problem. I talked to Jason and he asked a lot of questions, then said to bring it by and he would look at it. After a few days of research he found the problem to be a simple relay switch from the ignition to the isolator and fixed it. His quality work is beyond measure. I really appreciate the fact that Jason does not give up. He studies and thinks through every detail. He solved my problem that many others gave up on. I can't give him enough praise!!!

Wilma Stirl

A+ Powerstroke knowledge Thank you for the help on one of our 2015 Ford F-350s.You got us back out there. Logan Gilbert Anytime Hotshot Midland, Texas

Logan Gilbert

Great guys ..very helpful.. No time wasted ..jumped right on my truck ..they are diesel wiz 4sure ...

Steven Davis

I have used Hales Diesel several times on our F-250 and passenger bus. They are very friendly, they work quickly, and are very professional. It's a pleasure to do business with them.

Phillip Horrell

I would like to thank Jason and his crew over at Hale's Diesel. They did an amazing job on my 2007 Peterbilt 379. Was having some horse power issues that I couldn't get rid of. Took it to Jason and he got it right on the first try. Truck is running like a dream. Great group of people ,knowledgeable about their craft. And straight shooters on what you need to know. I highly recommend Hale's to anyone needing help with there engines

Ben Ben Rob

It's never good to break down but since I did, I'm glad that I was near y'all. You did a great job at a great price. FAIR, HONEST, DEPENDABLE, and just plain nice! Thank you!!!

Daniel Branton

The best repair shop around. Jason and his staff are knowledgeable, honest and friendly. We'll definitely be back!

Duke Carbajal

Jason is a cool dude and will do anything and everything he can to get your vehicle runin right. Awesome service!

zigy Parker

Amazing shop with friendly staff!

Randie Canterbury

Shoutout to Jason and his crew, great guys and great service! I was out of town when my truck went down, spoke with him about repairing my truck, he was able to squeeze me in, make the repairs and got me back on the road & going quick. Super nice guy with great service and prices, can't recommend his shop enough.

Sam Mullins

Very impressed with Jason & this shop. He's taken excellent care of my own vehicles & all I've recommended him to. Definitely got me out of a pinch more than once from swapping out injectors when I was down to answering emergency phone calls while I'm 4 states away. The work has always been fairly priced, excellent quality & in a timely manner. I'll definitely be a long time loyal customer.

Cyrus Carbajal

Five stars for a reason. Jason is a good honesty guy that 100% stands behind his work. Ran into a small snag on my project that was out of his control but he put in extra late night hours to work around my job to make it right. I GUARANTEE YOU WONT FIND A BETTER MECHANIC!

Chase Meadows

They just did PM and upgrades on my husband's truck. He is thrilled with the work they did and how his truck is running.

Denise Freeman

If you have any car or truck problems don't hesitate to contact jason .. I have ordered a bed cover for my truck from someone else and been waiting over a month so I wasn't going to receive it in time . Found this business, talked to jason .. very professional , honest and super fast .. got my cover delivered in 5 days ! Saved my trip to NC . Thanks soo much Jason . Honest people like you always succeed in business, I wish you the best

kordobez

We were traveling from Texas to our home in California. Unfortunately, we struck a tire casing in the road that destroyed our radiator, fan, fan shroud and a bunch of hoses on our motor home about 60 miles east of Midland. After about a half dozen calls to other shops who wouldn't work on it because it was a motor home, we were able to speak with Jason at Hale's Diesel Repair who said no problem. Hale's was able to order parts and make the necessary repairs within a few days and got us on our way home. The repair cost was very reasonable despite the extensive damage. They also checked the rest of the motor home over to make sure we got home safely. We even got a call the day after we left Midland from Jason to make sure everything was going okay. When does any repair shop do that? The only down side is that they're not here in California should we ever need them again. Thank you for the amazing service!

Melodee Leavitt

Best shop I been to ANYWHERE! They made sure I knew what was going on every step of the repair, and when something unexpected came up as it always does they made sure I approved those repairs. They are fast, fair, and trustworthy if I could give 100 stars I would!

Eric Loya

Jason was fast friendly did amazing work. Jason knows that to a small business owner getting your equipment back on the road is vital. Honest and hardworking while being fair on pricing. Finding a great mechanic in the basin is hard. Hale's is now our first and only choice for repairs. Jason thank you for getting us out of a bind and keeping our little outfit running.

Aubrey was here

Jason was the only mechanic in the Permian Basin willing to try to install a Positive Air Shut Off on our work trucks. I appreciated his "we can fix anything" approach. All of our future truck needs will be handled by Hale's.

Grace Perkins

Very good shop. Fast service would recommend to anyone who needs work done to their vehicle

Tyler White

It's rare that I find not only a good mechanic who's honest but a great mechanic who's honest. I broke down on my way thru midland and was fortunate enough to come across Jason and his helpful staff at Hale's Diesel. They were fast, fair on price, excellent and friendly overall. I will be sending a truck back to them soon even though it's 4 hours away from my home town. Thanks guys!

closerthan abrother

Awesome shop !.. Jason stands by his work, knowledgeable, friendly, & very very good !! I am a repeat customer & will continue to return.. He has worked on 2 of my trucks so far, & will be working on my other trucks as well.. Hopefully not too soon tho :-) Thank y'all !!!

Michael -Mesquite- Coffman

Took the time to get me back on the road. Excellent service

Rodrigo Olea

Fantastic people, very honest and did great work.

Steven Godfrey

Jason is so helpful, and finds the problem quick and does not take forever to respond or get the job done! Id highly recommend!

Kylee Borchardt

Jason and his crew are good people. They put a new engine in my rig truck and maintained contact the whole time. They were great to deal with and very professional. I had to come in from out of town to pick up my truck and he stayed late to meet me and wouldn't let me drive away until everything was perfect. Jason puts his name behind his work and is a great guy. Honest work and a honest price, you won't find a better place in Texas! If your reading this it's probably because you need a mechanic in the area and I can guarantee he is the only honest one your gonna find in the area. Honest work and doesn't price gouge. Great people

Tom Angleton

Jason has worked on my Peterbilt several times and will continue to work on my trucks. If you want quality work and done right the first time Hale's Diesel Repair is the place. I will and would recommend him to my friends and to anyone. I give 5 stars for a reason. I have dealt with several shops before and get nothing but lies and promises. But not with Jason. Jason is down to earth person and knows his stuff. I could keep going on and on bottom line you need work on your truck take it to Jason he will not let you down. Jason thanks for a job well done and thanks in advance for the quality of work you will do for me in the future.

Glen Powell

Jason and his team are friendly, knowledgeable and professional. The quality of the work is indicative of the team. Prices are fair. Jason stands behinds his work by offering a warranty. I would highly recommend Hale Diesel Repair.

Paul Mahony

Worked with and learned a lot from Jason! This shop is top notch! Great people and quality work, I couldn't recommend them enough.

Augustus Lerma

Did a thorough job, fixed my vehicle at a good price. Updated me along the way. Recommended, thanks

Michael Miller